Caroline Thompson, CPA, Executive Director
Caroline Thompson joined the staff of Ingersoll Place in 2014 as Finance Manager and was appointed Executive Director/Administrator in September, 2020, by the Board of Trustees. Caroline is responsible for oversight of all organizational operations, maintaining regulatory compliance with the NYS Department of Health and ensuring optimal services and support for Ingersoll’s residents. She received her bachelor of science degree from Lehigh University and has worked with several national corporations as a senior auditor and financial analyst. Caroline, a Niskayuna resident, is associated with a variety of local not-for-profit organizations as a board member and community volunteer.
I am delighted and honored to serve as Ingersoll’s Executive Director. Our organization has a history that dates back nearly a century and a time-honored commitment to providing outstanding service and care to our residents. Working closely with residents and their families and Ingersoll’s wonderful staff makes coming to work a joy for me.”Caroline Thompson, CPA
Kate Giemza, MS, RN, Resident Care Director
Kate Giemza, RN, brings a wealth of nursing experience to Ingersoll Place in her position as Resident Care Director. Kate is a graduate of Excelsior College with a master of science degree in nursing leadership and administration and a bachelor of science degree in nursing. She’s also a graduate of Samaritan Hospital School of Nursing where she earned an associate of science degree in nursing. Kate was a staff nurse in the Neuroscience Department at Albany Medical Center for nine years and more recently worked as a nurse case manager, also at Albany Medical Center. As a member of the leadership team, Kate is responsible for oversight of residents’ needs and the development of care plans as well as training and supervision of resident care staff. She also plays an integral role in regulatory compliance with the New York State Department of Health.
I enjoy working with the wonderful team at Ingersoll Place and using my nursing skills in support of our residents and their loved ones.”Kate Giemza, MS, RN
Amber Zoller, Case Manager Assistant
Amber Zoller, who’s been on staff at Ingersoll Place staff since 2017, was named Assistant Case Manager in November, 2020. Prior to her current position, she served as Ingersoll’s Lead Concierge providing assistance and support to residents and families and visitors to the facility. A graduate of SUNY Schenectady with an associate of science degree in human services, Amber’s responsibilities include coordination of health-related services for residents and serving as liaison between residents, families and community-based service providers
Working at Ingersoll is such a rewarding experience for me. Every resident is like family. We’re connected. And the love I have for each of them fills my hear”Amber Zoller
Pamela Jordan, Facilities Director
Pamela Jordan, a member of the Ingersoll staff for over 30 years, is responsible for maintenance, housekeeping and transportation services. She has an in-depth understanding of day-to-day operations and is committed to providing the highest levels of support services for Ingersoll’s residents.
My staff and I take great pride in the appearance of Ingersoll Place. We work hard to ensure that our building and grounds are clean and attractive and create a welcoming environment for our residents and their families, staff and visitors.”Pamela Jordan
Michelle Rearic, Business Office Manager
Michelle Rearic is celebrating over twelve years of service with Ingersoll Place. She is responsible for a wide range of functions including coordination of Human Resources, Reception Desk operations and Business Office services for residents and their families. A graduate of Montserrat College of Art, Michelle is also a commercial photographer.
My door is always open for any questions or concerns that families, residents or staff may have. I look forward to coming to work every day and knowing that I’m making a difference in the lives of so many people.”Michelle Rearic
Ceil Mack, Director, Marketing & Public Relations
Ceil Mack is a veteran communications professional with more than three decades of service in the healthcare arena. She was previously associated with New York Oncology and St. Clare’s Hospital and is a longstanding community volunteer. Ceil is responsible for promoting Ingersoll Place and building relationships with prospective residents and their families and potential referral sources.
Ingersoll Place is truly a gem in Schenectady’s midst. It has an outstanding reputation of service to the elderly spanning 90 years and offers an endless supply of heartwarming stories about people who live and work here.”Ceil Mack
Christina Benardo, Activities Director
Christina’s extensive education and work experiences have prepared her well for the role of Activities Director. She is a graduate of the College of St. Rose with a bachelor of arts degree in English and a master of science degree in educational psychology. Prior to her current position, Christina served as a part time Activities Assistant at Ingersoll Place and more recently, Activities Coordinator at Teresian House. She’s also a former Director of Pastoral Care and Outreach at St. Luke’s Church, Schenectady. Christina is responsible for the development and oversight of recreational and social activities that foster camaraderie and wellbeing among Ingersoll’s residents.
A friend once told me, ‘If you love what you do, you’ll never work a day in your life.’ Being here at Ingersoll, I consider myself doubly blessed!”Christina Benardo